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Frequently Asked Questions

Question:

What is a brief description of your tire warranty?

Answer:

Our passenger and light truck tires, used in the normal service on the vehicle on which they were originally fitted and in accordance with the maintenance recommendations and safety warnings contained in the Passenger and Light Truck Limited Warranty are covered by this warranty against defects in workmanship and materials for the life of the original usable tread, or six years from date of purchase, whichever comes first. At this time, all warranties, expressed or implied, expire. Replacement will be made in accordance with the terms and conditions described below.

A tire which becomes unserviceable due to a condition covered by this workmanship and materials limited warranty will be replaced with a comparable new tire, free of charge, when 2/32nds of an inch (1.6mm) or less of the original tread is worn, (or 25% or less, whichever is more beneficial to the user) and within 12 months of the date of purchase. Mounting and balancing of the tire is included. You pay the cost of any other service charges and applicable taxes. When more than 2/32nds of an inch of original tread has been worn (or 25% or less, whichever is more beneficial to the user) and after 12 months from the date of purchase, you must pay the cost of a comparable new replacement tire on a pro rata basis. The retailer will determine the charge by multiplying the percentage of the original usable tread worn, by the current selling price at the adjustment location or the price in the current base price List. You pay the cost of mounting, balancing and any other service charges and applicable taxes.

When the purchase receipt is not available, the 6 year warranty period commences with the DOT date found on the sidewall of each tire.

This warranty does not cover tires which become unserviceable due to road hazard injury, such as a cut, snag, bruise, impact damage, puncture or other damages such as improper maintenance, rapid or uneven wear caused by mechanical irregularity in the vehicle, accident, fire, tire alteration, etc.

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Although not available online, we may be able to help you find a tire that fits your selection.

Please tell us the year, make and model of the vehicle for which you would like a tire recommendation. Also please let us know which tire features are important to you. Finally, let us know the area of the country where you do most of your driving. This way, we can provide you with our best recommendation.

Please click the "CONTACT US" button below to allow our Consumer Care team to help you find a tire that matches your selectionorview all tire sizes available.

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  • You need to know your vehicle's options to find out the original size of the tires for your vehicle because automobile manufacturers often use different wheel and tire sizes for different variations of a specific vehicle.If you do not know your vehicle's options, check one of these places:<br><br>1. The original sales invoice or window sticker when you bought the vehicle. <br>2. Your vehicle's Owner's Manual, which will sometimes identify your vehicle's options.<br>3. Look on the vehicle itself. Some vehicles have a decal or lettering that indicates the options located on the side or rear of the vehicle.

  • Your vehicle was manufactured with multiple tire sizes. Please select your size.

    Knowing your tire size can help save time at the tire retailer. It also enables you to make an informed tire purchase.You can find your vehicle's original equipment tire size in one of the following places:<br><br>1. On the tire placard located on the driver's door jamb <br>2. In your owners manual <br>3. On glove compartment door <br>4. Inside the fuel hatch or trunk lid You can also check your existing tire's designation on the sidewall. However, there is no guarantee that these are the original tire size unless they came on the vehicle new.
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  • Find the exact tire quickly using your tire size. Check your owner's manual or tire sidewall to find the required specifications.

  • You can determine your tire type by looking at the tire's designation on the sidewall of your tire. The following describes the differences between the tire type designations:<br><br> P-Metric: A uniform designation of tire sizes in metric measurements. A typical P-Metric tire is P205/70R14 93S. <br><br>European Metric: This system was a conversion of the numeric system from inches to millimeters. The aspect ratio appears in the size designation in most cases where it is other than 82. A typical European Metric tire is 185/70R14 88S <br><br>Light Truck-Metric: This system is used for light truck tires, and it mirrors the P-Metric system used for passenger tires. A typical Light Truck-Metric tire is LT245/75R16 120R. <br><br>Light Trucl High Flotation: This type is for light truck tires with lower sidewalls and wider treads that yield better traction on surfaces such as sand and soft soil found in watery, off-road situations. A typical tire is 31X10.50R15 LT LRC
  • This three-digit number represents the width of your tires in millimeters (mm).<div><img src="/assets/bfg/system/images/contextual-help/R2-width.png" /></div>
  • The aspect ratio is the relationship of a tire's sidewall height to its section width, expressed as a percentage. In this example, the tire sidewall height is approximately 55% of the tire width.<div><img src="/assets/bfg/system/images/contextual-help/R2-aspect.png" /></div>
  • DOT codes can be found on your dealer registry card or on your tires. Multiple tires may have the same DOT code or they can be different. Please check each tire and make sure to double check the code you enter.
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  • If you know the name of the tire are looking for, select the tire from the list below.

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  • All tires fall into certain categories. If you're wanting to do a broad search of our tire lines, use the list below.

  • All tires fall into certain categories. If you're wanting to do a broad search of our tire lines, use the list below.
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