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Frequently Asked Questions

Question:

What is a brief description of your tire warranty?

Answer:

Our passenger and light truck tires, used in the normal service on the vehicle on which they were originally fitted and in accordance with the maintenance recommendations and safety warnings contained in the Passenger and Light Truck Limited Warranty are covered by this warranty against defects in workmanship and materials for the life of the original usable tread, or six years from date of purchase, whichever comes first. At this time, all warranties, expressed or implied, expire. Replacement will be made in accordance with the terms and conditions described below.

A tire which becomes unserviceable due to a condition covered by this workmanship and materials limited warranty will be replaced with a comparable new tire, free of charge, when 2/32nds of an inch (1.6mm) or less of the original tread is worn, (or 25% or less, whichever is more beneficial to the user) and within 12 months of the date of purchase. Mounting and balancing of the tire is included. You pay the cost of any other service charges and applicable taxes. When more than 2/32nds of an inch of original tread has been worn (or 25% or less, whichever is more beneficial to the user) and after 12 months from the date of purchase, you must pay the cost of a comparable new replacement tire on a pro rata basis. The retailer will determine the charge by multiplying the percentage of the original usable tread worn, by the current selling price at the adjustment location or the price in the current base price List. You pay the cost of mounting, balancing and any other service charges and applicable taxes.

When the purchase receipt is not available, the 6 year warranty period commences with the DOT date found on the sidewall of each tire.

This warranty does not cover tires which become unserviceable due to road hazard injury, such as a cut, snag, bruise, impact damage, puncture or other damages such as improper maintenance, rapid or uneven wear caused by mechanical irregularity in the vehicle, accident, fire, tire alteration, etc.

Although not available online, we may be able to help you find a tire that fits your selection.

Please tell us the year, make and model of the vehicle for which you would like a tire recommendation. Also please let us know which tire features are important to you. Finally, let us know the area of the country where you do most of your driving. This way, we can provide you with our best recommendation.

Please click the "CONTACT US" button below to allow our Consumer Care team to help you find a tire that matches your selection

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