Steve Spradlin - 2 months ago
I had my first visit to Plaza Tire for a basic oil change and tire rotation. First of all, the online scheduler I used to set my appointment was very easy to use. When there today for my appointment, Jeff the new manager was great, friendly and offered excellent customer service. The work was completed in a great manner. Cost was also fair and clearly defined along with upcoming recommendations for future regular maintenance along with their own costs listed to do that work. A great experience offered by Jeff and his crew!
Kathleen Scowden - 3 months ago
Both employees I spoke to (didn’t get their names, but it was Monday 10/6) were wonderful, they managed to fit me in for a new tire even with a full schedule when I was 3 hours from home. Fair pricing, quick service, and good humor. 5/5 would go back again!!
Nat Rainer - a month ago
Great team! Very quick and to the point. I stayed in the waiting room and could tell they have regulars. I'm about to be one too now, bc the service is amazing.
Lance Coursey - a year ago
Update: I emailed the "owner" and received an automated message that they would get in touch with me with 24 to 48 hours. After 72 hours I emailed again and still have not heard a peep for 48 hours. I absolutely use to use and think highly of Plaza tire until they absolutely and incompetent wronged me. I made and appointment and left my sons car there for a week. I wanted it aligned, inspected and the rear-end checked along with anything else that could be potentially unsafe. After they replaced the rac and pinion, u joint on the drive shaft, rear diff service and aligned it and after speaking on the phone and one of the workers saying that nothing else showed up on the "inspection" I retrieved my sons car. No more than 30 miles down the road the next day, I lose control and almost wreck going around 50 mph. It seems the control arm on the driver side was wore out. I have no clue why this was missed, but it should have been caught at least 3 times, first alignment, second alignment after the rack and pinion and the inspection. After arguing fault and calling highway patrol it seems they neglected to do an inspection. Their negligence saved their license I suppose. After arguing some more with what I assume was the manager he stated, "no, I told you the inspector would look it over like an inspection, but you have to make an appointment for an inspection"....... or something very close to those words. Their incompetence caused damage to the front quarter panel, the rim, the bumper, the tire and bent something else that I'm not sure the name is. I accepted everything they said it needed before it left and they are putting all fault at me. This could have been bad, for myself or my son. I will not rest until I tell everyone I know about this. My next step is filing a complaint with the Better Business Bearue.
Josh - a month ago
Got in and out pretty quick for a tire shop. Prices were about average for tires and service. Overall not a bad experience. Would recommend this place over BigO, 1000%.
